The unified communication layer

All your customer channels, one conversation

Linkrium merges WhatsApp, Telegram, email, SMS and Instagram into a single thread per contact. Read everything in context and reply on the channel your customer prefers — without switching apps.

No credit card required · 14-day Pro trial · Cancel anytime

AL

Amélie Laurent

Maison Objet · VIP

WhatsAppEmailTelegram
Today
Emailvia Email
Following up on the autumn wholesale quote 🙂
09:12
WhatsAppvia WhatsApp
We'd like 240 units for the Lyon store to start.
14:20
WhatsAppvia WhatsApp
Perfect! I'll reserve 240 in the same colourway.
14:35
Reply on any channel…

5+

Channels in one inbox

1

Conversations unified

63%

Faster first response

Why Linkrium

Stop juggling tabs. Start having conversations.

One contact, one timeline — no matter how many channels they reach you on.

Unified contact timeline

Every message from a person — across all channels — collapses into a single chronological thread you can actually follow.

Reply on any channel

Pick WhatsApp, Telegram, email or SMS from the composer. Linkrium routes your reply through the right channel automatically.

Full context, always

Contact details, past orders and notes sit beside the thread so your team never asks 'who is this?' again.

Smart routing & assignment

Assign threads to teammates, set channel preferences per contact, and never let a conversation fall through the cracks.

Search across everything

One search bar spans every channel and every contact. Find that message from three weeks ago in seconds.

Private & secure by design

Encrypted in transit, granular access controls, and audit trails — built for teams that take customer trust seriously.

Connected channels

Bring every channel into Linkrium

Connect an account once and messages start flowing into the unified inbox.

WhatsApp

Personal and business chats

Connected

Telegram

Fast, secure messaging

Connected

Email

Threads from any mailbox

Connected

SMS

Reliable text everywhere

Available

Instagram

DMs and story replies

Available
How it works

Live in three steps

  1. 1

    Connect your channels

    Link WhatsApp, Telegram, your inbox and more in a few clicks. No engineering required.

  2. 2

    Messages merge by contact

    Linkrium matches messages to the right person and builds one continuous thread automatically.

  3. 3

    Reply from one place

    Respond on the customer's preferred channel straight from Linkrium — your team never leaves the app.

Built for conversations at scale

2.4M+

Messages routed monthly

99.99%

Uptime SLA

1,200+

Teams onboarded

9h

Hours saved each week

Loved by teams

What customers say

We replaced four apps with Linkrium. Our agents finally see the whole story before they reply.

SE

Sara El Amrani

Head of Support, Nomad Travel

Switching channels mid-conversation used to lose us deals. Now it's one thread and one click.

DO

Daniel Okafor

Sales Lead, Brightpay

Onboarding took an afternoon. The unified inbox paid for itself in the first week.

ML

Mei Lin

COO, Studio Form

Pricing

Simple plans that scale with you

Start free. Upgrade when your conversations grow.

Starter

For solo founders testing the waters.

$0/mo

per seat

  • 2 connected channels
  • 1 seat
  • 7-day message history
Start free
Most popular

Pro

For growing support and sales teams.

$24/mo

per seat

  • Unlimited channels
  • Up to 10 seats
  • Unlimited history & search
  • Smart routing & assignment
Start 14-day trial

Scale

For organizations with advanced needs.

Custom

per seat

  • Unlimited seats
  • SSO & audit logs
  • Dedicated success manager
  • 99.99% uptime SLA
Contact sales
FAQ

Questions, answered

Which channels does Linkrium support?

WhatsApp, Telegram, email and SMS are available today, with Instagram and more rolling out. Connect each account once and messages flow into the unified inbox.

How does Linkrium merge conversations?

Linkrium matches incoming messages to a contact using phone, email and handle identifiers, then builds a single chronological thread per person across every channel.

Can I reply on a different channel than the one a customer used?

Yes. The composer lets you choose any connected channel the contact is reachable on, and Linkrium delivers your reply through it.

Is my data secure?

All messages are encrypted in transit, access is role-based, and every action is recorded in an audit trail. Your customer data is never sold.

Ready to unify your conversations?

Connect your first channel in minutes and see every customer message in one thread.